Frequently Asked Questions?

 

  1. Does ContractFuelSavings.com sell fuel?
  2. I use a contract fuel vendor that I don't see on your list of compatible vendors. Can you work with them as well?
  3. Is it really as easy as 1, 2, 3?
  4. I'm having trouble searching for our fuel prices. What type of support can you provide?
  5. What are the costs associated with your service?
  6. Is there any extendend commitment my flight department will need to enter into in order to use your services?

Is ContractFuelSavings.com a fueler seller?

ContractFuelSavings.com is not a direct fuel supplier nor do we accept any payment for your fuel purchases. We are merely a secure online portal and search mechanism for your private fuel prices and contract fuel orders.

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I use a contract fuel vendor that I don't see on your list of compatible vendors. Can you work with them as well?

Our system works with the fuel pricing files from many of the leading contract fuel vendors in the industry. If you have an affiliation with a fuel vendor not listed on our site, please send us an email and we'll likely have support for them in a matter of days.

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Is it really as easy as 1, 2, 3?

Yes, it is. Sign up today for a no obligation, free, 30 day trial and you'll be up and running as soon as we're able to upload your vendors' price files in our secure and private database.

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I'm having trouble searching for our fuel prices. What type of support can you provide?

ContractFuelSavings.com has a number of support solution for you. If you can't find the answer to your questions or difficulties on our website, you may email, call, or simply open a support ticket up on our website. Our staff is available to answer your questions live, from 9-5 EST and by way of our ticketing system 24 hours a day. We know that our success only stems from your success, so we're here to make your experience as pleasurable as possible.

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What are the costs associated with your service?

There are a couple pricing options as we know that not all aircraft operators are built the same. Our pricing is based on the number of aircraft you choose to include in our program. Only the aircraft registered by the Administrative User may order fuel from our site. For fleets of 1-3 aircraft, our flat price is $125 per month. Each additional 1-3 aircraft, will cost $25 more per month. Therefore, a fleet of 4-6 aircraft would be charged $150 per month. For an additional $25 per month, ContractFuelSavings.com will receive your weekly price book emails for you at a designated e-mail address such as yourcompany@ContractFuelSavings.com and handle all of the fuel price file uploads for you. You just log in, saving time and money.

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Are there any extended commitments my flight department will need to enter into in order to use your services?

At ContractFuelSavings.com there are no commitments necesarry for participation in our program. We only want customers who are happy with the value we provide. You may cancel our service at any time, with no explanation needed. Your fuel pricing will remain available until the end of the current month billed.

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